CUSTOMIZED SOLUTIONS

VALUE WITHOUT COMPROMISE

Tractors Singapore’s CVA is an individualized plan customized to suit your needs and budget. It is designed to help you maximize productivity and minimize costs with no pre-determined requirements or specific products or services that you must agree to buy. You can have more time to do what is more important – managing and growing your core business. At Tractors Singapore, we ensure that you get the best advice and service from our skilled and dealer specialists to keep your engine running at its best. Keeping your vessel running is key to your success. With CVAs, you have individualized solutions, ranging from traditional parts and services to connected technologies and more.

Cat® Customer Value Agreement (CVA)
Overview And Benefits
Hassle-free Ownership
Hassle-free Maintenance
Peace Of Mind From Equipment Health Management
Security Of Expert Dealer Support
1

MINIMIZE OPERATING COSTS

Know your budget and best practices to help it.

2

UPTIME

Keep running. Keep moving.

3

TOTAL CARE

We monitor your systems. You drive your business forward.

4

Transmission complete with Torque Convertor and Output Transfer Gear Group, Transmission Oil Cooler and Transmission Pump

Level 1: Rebearing and reseal
Level 2: Recondition

EASY TO OWN. READY TO RUN.
THAT’S A CVA

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LONGER COMPONENT LIFE WITH CAT FILTERS

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LONGER ENGINE WORKING LIFE WITH CAT FLUIDS

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LOWER FUEL INJECTOR COST PER HOUR WITH CAT FILTERS

cva Engine CVA | Tractors Singapore TSL CVA SolutionsLEVEL 1
FUNDAMENTAL
LEVEL 2
SUPERIOR
LEVEL 3
PRIME
Hassle-Free Ownership Auto-Renewal Recommended Recommended Recommended
Connected Asset Insights  
Helpful Advice Respond within 24 hours Respond within 12 hours Respond within 6 hours
Known Hourly Rate
Hassle-Free Maintenance Cat Genuine Parts, Delivered on Time PM Parts PM Parts and Major
Maintenance Parts
PM Parts and Major
Maintenance Parts
Cat Fluids Recommended Recommended Recommended
TSL Labor   PM Parts and Major
Maintenance Parts
PM Parts and Major
Maintenance Parts
Wear & Tear Item Component Changeout  
Peace of Mind from
Equipment Health
Management
Easy Access to Asset Information
Equipment Condition Monitoring Report  
Inspections Customer Performed TA1
Inspection
TSL Performed TA1
(2 per year)
TSL Performed TA1
(4 per year)
Fluid Health Management through S·O·S
Asset Protection (ESC) Recommended Recommended Recommended
Vision of Pending Service Letters  
Access to Equipment Warranty Details  
Security of Expert Dealer
Support
Customer Training PM Operations & Maintenance Operations & Maintenance
Event Planning PM Event Planning Demand Planning Demand Planning
Fuel Management   Recommended Recommended
Cat CORE Support