CUSTOMIZED SOLUTIONS
Tractors Singapore’s CVA is an individualized plan customized to suit your needs and budget. It is designed to help you maximize productivity and minimize costs with no pre-determined requirements or specific products or services that you must agree to buy. You can have more time to do what is more important – managing and growing your core business. At Tractors Singapore, we ensure that you get the best advice and service from our skilled and dealer specialists to keep your engine running at its best. Keeping your vessel running is key to your success. With CVAs, you have individualized solutions, ranging from traditional parts and services to connected technologies and more.
Cat® Customer Value Agreement (CVA) Overview And Benefits |
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Hassle-free Ownership |
Hassle-free Maintenance |
Peace Of Mind From Equipment Health Management |
Security Of Expert Dealer Support |
MINIMIZE OPERATING COSTS
Know your budget and best practices to help it.
UPTIME
Keep running. Keep moving.
TOTAL CARE
We monitor your systems. You drive your business forward.
Transmission complete with Torque Convertor and Output Transfer Gear Group, Transmission Oil Cooler and Transmission Pump
Level 1: Rebearing and reseal
Level 2: Recondition
EASY TO OWN. READY TO RUN.
THAT’S A CVA
LONGER COMPONENT LIFE WITH CAT FILTERS
LONGER ENGINE WORKING LIFE WITH CAT FLUIDS
LOWER FUEL INJECTOR COST PER HOUR WITH CAT FILTERS
TSL CVA Solutions | LEVEL 1 FUNDAMENTAL | LEVEL 2 SUPERIOR | LEVEL 3 PRIME | |
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Hassle-Free Ownership | Auto-Renewal | Recommended | Recommended | Recommended |
Connected Asset Insights | ||||
Helpful Advice | Respond within 24 hours | Respond within 12 hours | Respond within 6 hours | |
Known Hourly Rate | ||||
Hassle-Free Maintenance | Cat Genuine Parts, Delivered on Time | PM Parts | PM Parts and Major Maintenance Parts |
PM Parts and Major Maintenance Parts |
Cat Fluids | Recommended | Recommended | Recommended | |
TSL Labor | PM Parts and Major Maintenance Parts |
PM Parts and Major Maintenance Parts |
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Wear & Tear Item Component Changeout | ||||
Peace of Mind from Equipment Health Management |
Easy Access to Asset Information | |||
Equipment Condition Monitoring Report | ||||
Inspections | Customer Performed TA1 Inspection |
TSL Performed TA1 (2 per year) |
TSL Performed TA1 (4 per year) |
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Fluid Health Management through S·O·S | ||||
Asset Protection (ESC) | Recommended | Recommended | Recommended | |
Vision of Pending Service Letters | ||||
Access to Equipment Warranty Details | ||||
Security of Expert Dealer Support |
Customer Training | PM | Operations & Maintenance | Operations & Maintenance |
Event Planning | PM Event Planning | Demand Planning | Demand Planning | |
Fuel Management | Recommended | Recommended | ||
Cat CORE Support |