Pre-requisites
Personnel attending this course should possess a fundamental understanding of Caterpillar engine/transmission systems operation. The course participants should have "hands-on" experience in product repairs.
The following learning course must be completed on the DPC prior to attending (a CWS login is required to access the DPC courses):
Course Outline
The Applied Failure Analysis II course is intended for service personnel who have responsibility for determining product / component failure causes. Typically, this includes workshop managers, supervisors, technical communicators and experienced servicemen, wishing to expand on the skills learned in the Applied Failure Analysis I course. Participants should also possess at least basic English language (oral and written) skills.
The course builds on the learning from AFA 1. Starting with a review of AFA1 principals, participants investigate failure analysis including review of fractures and wear. Participants will then cover the topics of, lubrication, welds, gears, hydraulic pumps and motors, Anti-friction bearings, and shafts. Basic operation, and manufacturing structure will be covered.
Learning Outcomes
On successful completion of this course, participants should be able to:
- Complete accurate failure analysis determination and create reports, particularly in warranty/policy settlements, on a broad range of components.
- Provide appropriate and professional operation and preventative maintenance advice to customers.
- Identify the road signs for fractures and explain the root cause for each type of fracture.
- Identify the road signs for wear and explain the root cause for each wear type.
- Apply knowledge learned to improve service repair methodology, efficiency practices and overall service quality.
Participants are required to analyse multiple failures on components and determine the root cause.
Note: This Course Description is subject to change due to product design changes and individual attendee needs and experience.